Why Overdue Invoices (Over 30 Days Past Due Date) Are Cancelled & How to Resubmit

Why We Cancel Overdue Invoices

Invoices uploaded to Cloudfloat must be no more than 30 days past their due date.

We enforce this because:

• Risk Management: Older invoices carry higher risks, including disputes, fraud, and non-payment.
• Supplier Relationships: Paying long-overdue invoices can strain supplier trust and terms.
• Cash Flow Relevance: Older invoices no longer reflect current operational needs, which is Cloudfloat’s primary focus.

If an invoice is over 30 days past its due date, our system will automatically cancel the payment request.

How to Resubmit an Invoice

If your invoice is cancelled due to being overdue, you can still submit a new payment request -but it must have an updated due date within the accepted timeframe.

Steps:

1. Log In: Access your account at Cloudfloat Login.
2. Select “Pay” from the left-hand navigation menu.
3. Click “Submit Invoice”.
4. Get an Updated Invoice From Your Supplier:
   • The new due date must be within 30 days from today.
   • Only the supplier can issue the updated invoice, do not change or alter the invoice yourself.
5. Upload & Follow the Usual Payment Process:
   • Upload the invoice, check the details, and confirm.
   • Proceed through the standard payment request submission steps.

Important Compliance Notice

Cloudfloat does not accept tampered or altered invoices.

• If an invoice’s due date is changed without supplier re-issue, our system will detect and reject it.
• Submitting falsified invoices may lead to account suspension or removal from the platform.

Example

If today is August 11, your invoice due date must be July 12 or later. Any invoice due before July 12 will be automatically cancelled.

Best Practices

• Check your invoice’s due date before uploading.
• If terms change, request a new invoice immediately.
• Submit invoices early and use scheduled payments to avoid last-minute cancellations.