What to Do if Your Account Is Suspended for Overdue Payments

If your Cloudfloat account has gone into a suspended state because you have failed to settle outstanding payments, it’s critical to take immediate action.

When payments remain unpaid, your account may be referred to an external third-party collections agency. Before that happens, our operations team can step in to help you resolve the matter directly.

Why Your Account Was Suspended

• You have missed scheduled repayments and have an outstanding debt with Cloudfloat.
• This suspension means you cannot submit new payment requests until the debt is cleared.

Settle Your Debt Before Third-Party Involvement

Our goal is to work with you to resolve overdue balances before they are escalated externally. Once a debt is passed to a third party, you may face additional fees, recovery costs, and formal collection processes.

How Our Team Can Help

If your account is suspended:

1. Contact Our Operations Team Immediately
   • Email: success@cloudfloat.com.au
   • Include: your full name, business name, and account email address
2. Work Out a Repayment Path
   • Our team of specialists will review your account and discuss repayment options suited to your situation.
   • We will outline a clear settlement process and timeline.
3. Follow the Agreed Plan
   • Make payments as agreed to reduce your debt and prevent escalation.

Why You Should Act Quickly

• Avoid third-party collections and the extra costs that come with it.
• Protect your business’s financial standing and credit reputation.
• Restore your Cloudfloat account so you can potent access our services again.

📩 Need urgent help? Email success@cloudfloat.com.au today, our team is here to help you settle your balance and avoid escalation.